MAINTAIN CUSTOMER RECORDS

“ MAINTAIN  CUSTOMER RECORDS “

Firstly we open peachtree Software, which show the six option and choose the first option “ OPEN AN EXISTING COMPANY “

Than open an Existing Company window and click on the “ BROWSE “ button for further proceeds .

This window guides us how the company selected from the “ Z ” drive.  

After  selected “ Z “ Drive we will select the company which we have created.

Than we start to maintain the customer records , firstly we open “ WELCOME “ page and go to “ maintain” option and than select the  customers prospectus option from the given below:

After that new window will appear which provide us different information in which we can change and store the information about companies and people to whom sell goods and services . we can also enter information about companies and people with whom we would like to do business .In customer  prospects following information includes such as :

·        General.

·        Sales draft.

·        Payment detail.

·        Customer field.

·        History.

In “ GENERAL “ head , we will write customer information data like Address , Fax , E-mail address , contract number , beginning balance .

Than we select the next head that is “ SALES DEFAULTS “ .In the above window we have to fill information about Sales Representative , General Ledger sales account , Open P O , Ship Via .

§  SALES REPRESENTATIVE :  If customer is dealing through any sales person then this option will help you to fill out by sales representative name.

§  GENERAL LEDGER SALES ACCOUNT : This is general ledger sales account. In order to fill this option you have to select “Sales Account” by clicking on the search button which is next to the filling row and before this you need to verify that Sales account is already exist in “Charts of Accounts”.

§  OPEN. P.O: This is the purchase order number of the customer.

§  SHIP VIA: here you can select the shipping medium that would be use as a primary shipment to the relative customer.

Than we open “ PAYMENT DEFAULTS “ option. In which customer is willing for payments through Credit Card ,  than this head  filled at least by the info Cardholder’s Name, Credit card Number and Expiration Date.

Than we click on the “ CUSTOMER FIELD “ option for the further proceeds .In this window , we can give the  contact, reference, mailing list, multiple states.

At the end , we click on the last option that is “ HISTORY “ .This window shows us the following information :

Customer Since: This is the date when you first made a sale to the customer.
Last Invoice Date: This is the date of the last invoice you sent to the customer.
Last Invoice Amt: This is the amount of the last invoice.
Last Payment Date: This is the date of the last payment you received from the customer.
Last Payment Amt: This is the last payment amount you received from the customer.
Last Statement Date: This is the date of the last statement you sent to the customer.

“ MAINTAIN CUSTOMER INFORMATION ”

Firstly we open peachtree software than press the “MAINTAIN “ menu  which shows the different options we will select the “DEFAULT INFORMATION” option and than open a sub-options  and we choose the “CUSTOMERS” option.

Than open a window  “CUSTOMER DEFAULTS” , which gives us the following information which are given below :

·         Payment Terms.

·         Account Aging.

·         Customers Fields.

·         Finance Charges

·         Pay Methods.

And than we click the very first option “PAYMENT  TERMS” in which following information included :

·         Cash on delivery.

·         Prepaid.

·         Due in number of days.

·         Due at end of month.

·         General Ledger sales account.

·         Discount general ledger account.

After that we click on the next option “ ACCOUNT AGING”  in which two data available

·         Invoice Data .

·         Due Data.

Invoice data shows that how old each  customer invoice and balance is . And Due data shows that how overdue each customer invoice is .

Than click on the next option  that is “Customer Field “ which describe us the field labels .which have following information :

·         Second contact.

·         Reference.

·         Making list ?

·         Multiple sites?..Customer fields can be used to enter extra information about customers.     

    After that click on the next option “ Financing Charges” . In finance charges we will see how much is the amount due to the customer. Here we will mentioned the point at which finance charges should be applied to over due invoices .

Than click on the last option that is “Pay Methods” which describes us the following information :

·         Cash.

·         Check.

·         Visa.  

·         Mastercards.

·         Discover.

·         AMEX.